About FairPointFairPoint Communications, Inc. is an industry leading provider of communications services to communities across the country. Today, FairPoint owns and operates local exchange companies in 18 states offering advanced communications with a personal touch, including local and long distance voice, data, Internet, television and broadband services. Learn more at www.FairPoint.com(link is external).Source: FairPoint. ‘This new IP-based voice mail platform improves current features right off the bat and allows for future ‘bells and whistles,’‘ said Mike Smith, Vermont state president for FairPoint. Duplicate user guides for home and business voice mail customers are available online at: http://www.fairpoint.com/northern_ne/support.jsp(link is external). Additional questions can be answered by FairPoint representatives by calling 866-984-2001 (home) or 866-984-3001 (business). Consolidated Communications,FairPoint customers around Vermont are getting a new voice mail system, one that offers improved features on a new next-generation voice mail platform. FairPoint began rolling out the new voice mail this month, starting with Essex Junction customers. Bennington, Brattleboro and Rutland will be added this week and the transition to the new system will continue community by community over the next three weeks. And, for the first time, Island Pond customers will soon have voice mail availability. FairPoint customers will receive instructions for the new voice mail system by mail, which includes a user’s guide, followed by voice mail messages as the transition date approaches.